USAA: Best Car Insurance Company for Members of the Military

Throughout my research, I found that the company’s stellar reputation holds true. If you are a member of the US armed forces, or are related to one, there is no better option than USAA.
It is one of the three highest-rated automotive insurers in the country. The only downside is its limited availability: USAA only services the immediate families of active and former members of the military. Given those restrictions, the quote process is a bit more intense compared to its competitors, but that’s a small price to pay for its exemplary service.

Pros

  • Rated no. 1 nationally for purchase experience: USAA received the only perfect score in J.D. Power’s 2016 report.
  • Solid financial stability: A.M. Best gives USAA the highest possible stability rating: “Superior.”

Cons

  • Membership restrictions: USAA is only available to members of the military and their immediate family.
  • Missing three key vehicle coverages: USAA doesn’t offer GAP insurance, interior vehicle coverage, or new car replacement coverage.

Other Car Insurance Companies to Consider

Progressive
Progressive is worth noting due to its variety of discounts and special coverages that could shave a decent amount of green off your monthly bill. For example, the Snapshot tool allows Progressive to reward you based upon your driving habits. Have an anti-theft device? There’s a discount for that too. The company also offers pet injury coverage — which is included with collision, and comes standard in most states. However, Progressive’s scores across the board were only average, and I couldn’t justify recommending it over my top picks. And, despite what Flo, Progressive’s famous, peppy insurance cashier, would lead you to believe, its mobile apps ratings average out to just under 3 out of 5 stars.
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Erie Insurance
If you live in the South, Midwest, or Mid-Atlantic regions, Erie Insurance is worth your consideration. Erie has consistently received high marks from J.D. Power and Consumer Reports, but didn’t make it into my top four recommendations due to limited availability — it only serves residents in Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia, Wisconsin, and certain parts of DC.
Outside of that, Erie is one of the best commercial auto insurers, offering policies that come standard with coverage for road service, lawyer fees, and loss of earnings. It also has particularly comprehensive coverage options that include extras such as money toward rental cars after a crash (this is usually an add-on policy with most insurers).
Auto-Owners
Auto-Owners Insurance is available in 26 states located primarily in the South and Midwest. It uses an agent-only model that promotes customer relationships, so if you prefer talking to a human being, Auto-Owners is a great choice. The company also scored a nearly perfect score in J.D. Power’s 2015 satisfaction report, falling short only in the realm of its rental car experience.
States Serviced by Auto-Owners:
Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Carolina, North Dakota, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, Wisconsin

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