Electronic Commerce is the process of doing business electronically
Online Commerce started with the invention of Electronic Data Interchange(EDI), a form of electronic commerce, which deals with the electronic transmission of prefomatted business transaction documents.
E-Commerce is not a single technology but a combination of sophisitacted technologies and business services integrated to provide instant transaction and response to consumer.
E-Commerce is a collection of technologies, processes and strategies.
E-Commerce is a business anywhere around the world at any time.
E-Commerce has become very popular after invention of Internet.
E-Commerce with Internet has many benefits like .

  • Lower cost of Operation
  • Better Interaction with consumer.
  • Business at any time.
  • Personal Solution to consumer.
  • Instant transaction for Business.
  • Instant response and status of delivery for consumer and World Wide reach etc.
  • Provide updated information
  • Paper less transaction
  • Services can be setup anywhere.
  • Availablity of business services all around the world.
  • Online Inventory management
  • Creation of new markets without incurring large cost
  • Reduced advertising cost

There are some problems areas of E-Commerce, like:.
  • Security problems for data and payments
  • False claim of organisation to customer.
  • Virtual presence of goods on net do not assure that actual goods would also be same
  • Payment modes are risky like payments through credit card etc.

Overall the E-Commerce is a successful concept for business/ services like education, health services, logistics services, stock market and CRM(Customer Relationship Management) call centers etc.

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